Coming September 2026 · register interest
A support chat that makes your service better — not just faster.
Every other chat tool moves messages. Ours does that, then uses the conversations to help you improve: scoring every interaction against your own definition of good, surfacing what your customers keep asking, and showing you where your knowledge base falls short. AI-supported, human-backed, multilingual — and priced with no surprises.
Early registrants get first access and founding pricing when it launches.
Why we’re building it
Cheap chat tools just talk. Tools that actually improve your service cost a fortune.
The market gives small businesses two bad choices. The affordable chat tools are communication only — they move messages and tell you nothing about how to get better. The tools that do tell you — quality scoring, sentiment, knowledge-gap analysis — are built for enterprise contact centres with dedicated QA teams, and priced to match.
So the businesses that most need to improve their service are the ones locked out of the tools that would help them. We’re building the bridge: the improvement intelligence the big tools keep behind enterprise contracts, sized and priced for solopreneurs and small teams — and pre-loaded so it works on day one.
What makes it different
It closes the loop between talking to customers and getting better at it.
QA scorecards, against your own standard
Upload your tone of voice and what good looks like for you. Or let us help you to define this. The tool scores every conversation against your standard — not a generic rubric — so quality stays consistent whether it’s you, your team, or ours answering.
Sentiment, read for you
See how customers actually felt across interactions, not just whether they got an answer. Spot the frustration that doesn’t show up in a satisfaction score.
What they keep asking
Insight into the questions and search behaviour coming through chat — so you learn what your customers really want to know, in their words.
Knowledge-base gaps, surfaced
When a question gets escalated to a human, the tool flags it — so you can see which gaps to close and turn repeat escalations into answers the AI handles next time.
No surprise bills
Priced the way pricing should work.
We watched what frustrates people about the rest of the market, and built against it. AI usage is included in your plan, never billed separately as an add-on that doubles your cost. There’s no per-agent multiplication — add teammates without watching the bill climb. And if you structurally outgrow your volume tier, we talk it through and agree the move with you — you’ll never open an invoice that already jumped without warning.
Tiered by volume, transparent about what each tier includes, and honest when it’s time to move up. The price you’re quoted is the price you pay.
Works on day one
Pre-populated FAQs you amend to fit, rather than a blank bot you have to build from scratch. Live in hours, not weeks.
AI-supported, human-backed
AI handles the volume; a person handles what needs judgement. Use your own team, or add a multilingual WPG team behind it.
Multilingual from the start
Serve customers in their own language without hiring for each one.
The principle behind it
Technology supports the work. It doesn’t run it.
This whole tool is built on one belief: customers don’t want to be brushed off by automation — they want the right answer, and a real person when it counts. So the AI is here to make good service faster and sharper, never to stand between your customer and a human who can actually help. We review what new technology can do for customer experience constantly, and we’re just as careful about where it shouldn’t lead. AI carries the repetitive questions, so your people can give real attention to the ones that need it.
Register interest
Be first in line.
Leave your email and we’ll tell you the moment it launches — with founding pricing for the early list. We’ll only email you about the tool, and you can leave any time.
Need support running before September?
If your inbox is winning the day right now, our multilingual team can run your support today — on your tools or ours. That’s Support Solutions, available now.
See Support Solutions