Who we are

Welcome to World Performance Group. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Data collection

We collect different types of information based on how you interact with our website or communicate with us. This information is essential for us to serve you efficiently and ensure your data remains safe.

a) Information You Provide Voluntarily

When you fill out forms on our website, contact us by phone or email, or engage with us in any other way, you voluntarily provide information that we process. This can include personal details such as your name, email address, phone number, postal address, and other relevant contact information. Rest assured that this data is stored securely and is treated with confidentiality.

b) Information Collected Automatically

As you browse our website, we may gather certain details automatically, including your IP address, operating system, browser type, browsing activity, and other information regarding how you interact with the site. This collection is done using cookies and similar technologies, with your consent. For more information, please refer to our Cookies Policy. This data is used for statistical analysis and doesn’t identify you personally.

c) Audiovisual Data

We may collect audiovisual data, such as images captured by security cameras or phone call recordings made to or from our official contact numbers. This is used solely for operational purposes and security, ensuring proper monitoring of our facilities and communications.

We do not collect sensitive information, such as data regarding your health, political opinions, or religious beliefs, unless specifically provided by you (for example, in your resume or contact form). Any such data provided will only be retained as necessary for the purposes for which it was given and will be deleted once that purpose is fulfilled.

Purposes for collecting your data

We use your data for a variety of purposes to enhance your experience with us:

• Responding to your inquiries and keeping you updated on our services.
• Addressing any questions or requests you may have.
• Storing job applications if you apply for positions with us.
• Sending marketing communications, including information on our services, job openings, surveys, and invitations to events. You can opt-out from receiving these communications at any time by following the unsubscribe instructions provided or contacting us at dpo@worldpg.net.

By submitting your information, you consent to its use for the stated purposes. However, please note that providing personal information is not obligatory unless marked as required to process your request.

Data security and protection

We take various measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that while we implement strict security measures, transmitting data over the internet is not entirely risk-free, and we cannot guarantee the absolute security of any data transmitted to or from our website.

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information in the following cases:

With Your Consent: If you give us explicit permission, we may share your data with other entities in accordance with your request.

Service Providers: We may engage third-party vendors to perform certain services on our behalf, such as hosting, marketing, or data storage. These third parties are carefully chosen to ensure they comply with strict privacy protection standards.

Legal Obligations: If required by law, we may disclose your data to authorities or comply with legal processes such as subpoenas or court orders.

How long we retain your data

We retain your personal data only for as long as necessary to achieve the purposes outlined above or as required by law, generally no longer than 12 months after your last interaction with us. After this period, your data will be securely deleted.

The length of time your data is retained depends on the purpose for which it was collected and any applicable legal retention requirements.

What rights you have over your data

As a data subject, you have several rights regarding your personal information:

• Access: You can request a copy of the data we hold about you.
• Rectification: If your data is incorrect or incomplete, you can ask us to update or correct it.
• Deletion: In certain situations, you have the right to request the deletion of your data, especially if it is no longer needed for the purposes it was collected.
• Restriction: You can ask us to restrict the processing of your data under certain circumstances.
• Data Portability: You can request your data in a structured, commonly used format and transfer it to another data controller.
• Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

If you wish to exercise any of these rights or have concerns regarding your personal data, please contact us at dpo@worldpg.net.

Legal basis for data processing

Our collection and processing of personal data are grounded in various legal bases, as stipulated under the applicable data protection laws. These include:

• Fulfilling a contract or legal obligations.
• Serving our legitimate business interests, provided they do not override your privacy rights.
• Your explicit consent for marketing communications or similar activities.

We do not rely on automated decision-making that could produce legal effects or similarly significant consequences for you.

Marketing communications

If you have opted to receive marketing communications from us, we will send you relevant updates about our services, job openings, and events. You have the right to unsubscribe from these communications at any time by following the instructions in our emails or contacting us directly at dpo@worldpg.net.

Contact information

If you have any questions or concerns about how your data is processed or wish to exercise your rights, feel free to contact us via email at dpo@worldpg.net.